Last updated: September 10, 2025
This Policy explains what we collect, how we use it, and the choices you have when you use our website and services. By using the Site, you agree to this Policy.
Controller: Kirin Compounds LLC is the controller of personal data collected through this Site. This Policy covers visitors, account holders, and customers. It does not apply to third-party websites linked from our Site.
1. Information We Collect
Data you provide
- Account details (name, email, password).
- Order & checkout details (billing/shipping info, email/phone).
- Support messages, forms, reviews, or survey responses.
- Newsletter opt-ins and marketing preferences.
Data collected automatically
- Device & browser info (IP address, user agent, language).
- Usage data (pages viewed, clicks, referring URLs, session duration).
- Approximate location derived from IP (city/region level).
- Cookies, local storage, and similar technologies.
Sensitive data
We do not request or store protected health information, government IDs, or full payment card numbers. Payments are processed securely by our payment partners.
2. How We Use Your Information
- Provide the Service: create/manage accounts, process orders, deliver products, and provide customer support.
- Improve & secure: monitor performance, fix bugs, prevent fraud/abuse, maintain the Site.
- Communicate: transactional emails (orders, shipping, account), and—if you opt in—newsletters and promotions. You can unsubscribe anytime.
- Compliance: tax/accounting, legal obligations, and enforcing our terms.
3. Cookies & Similar Technologies
- Essential: site operation, cart, checkout, login.
- Analytics: measure traffic and performance.
- Preferences: remember settings and choices.
- Marketing: only if enabled by you.
Manage or disable cookies in your browser. Where required, we ask consent for non-essential cookies.
4. Data Security
We use industry-standard protections including TLS/SSL encryption in transit, hardened hosting, access controls, and routine updates. No method of transmission or storage is 100% secure; if we become aware of a data incident affecting you, we will notify you and regulators as required by law.
5. When We Share Information
We do not sell your personal information. We share limited data with trusted service providers who help us operate the Site, including payment processors, email platforms, shipping carriers, and analytics/hosting providers. We may also disclose information if required by law or in connection with a corporate transaction.
6. Data Retention
- Account & order records: kept as long as your account is active and as needed for tax/accounting and legal obligations (often 5–7 years for orders/invoices).
- Support messages: retained as needed to resolve issues and improve service.
- Marketing data: until you unsubscribe or request deletion.
7. Your Rights & Choices
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or port your personal data, and to withdraw consent or object to certain processing. To exercise your rights, email info@kirincompounds.com with "Privacy Request" in the subject. We may need to verify your identity.
We do not sell personal information and do not share it for cross-context behavioral advertising. California residents: we honor browser-based opt-out signals (GPC).
8. International Transfers
We are US-based and may process data in the United States and other countries. When transferring personal data from the EU/UK/EEA, we rely on appropriate safeguards such as the EU Standard Contractual Clauses (SCCs) or equivalent mechanisms.
9. Children's Privacy
Our Site is for adults (18+). We do not knowingly collect data from minors. If you believe a minor has provided information, contact us and we will delete it.
10. Changes to This Policy
We may update this Policy to reflect changes to our practices or applicable laws. Updates will be posted here with a new "Last updated" date.
11. Contact
Questions or requests? Email us at info@kirincompounds.com.